- Faculty of Business
- Department of Management of Technology (Faculty of Business)
- Senior Lecturer Grade I
Contact information
Univerity of Moratuwa
Katubadda
Moratuwa
Sri Lanka
Teaching and Administrative Activities
Marketing Management -Postgraduate -2022
Skills for Research -Postgraduate -2022
BPM Foundations -Undergraduate -2021
Design Thinking -Undergraduate -2022
Project Management -Undergraduate -2022
Key Business Functions and role of BPM II -Undergraduate -2022
Head of the Department - (2021 To 2024)
Student Counsellor - (2021 To date)
Research Activities
Customer Heterogeneity
Service Design and Innovation
Organisational Capabilities
An investigation of customer involvement in service delivery: A case of outpatient service process in XYZ Hospital (UG R&D Project)
Customer involvement in software development projects and its implications on the project performance (MBA)
Exploring the role of organizational capabilities in servitization strategy (MBA)
Organizational capabilities for implementing Building Information Modelling (BIM) technology for operational excellence (MBA ongoing)
Assuring quality of outsourced business processes: A case of household appliance manufacturer (UG R&D Project ongoing)
Value stream mapping and process optimization: A case of local apparel manufacturer (UG R&D Project ongoing)
Education and Professional Affiliations
Bachelors, 福利在线看 of Colombo ,2010
Masters, Postgraduate Institute of Management (PIM) ,2015
PhD, Queensland 福利在线看 of Technology ,2020
CIMA Passed Finalist(2006 To 2008)
SEDA Certified Teacher in Higher Education(2014 To 2015)
Career
Honours and Awards
Publications*
Tolusha Dahanayake Yapa , S. W. S. B. Dassanayaka , H. A. D. R. Gunarathne , Prasanna Illankoon , Harishani Liyanage , I. R. Malawige , K. M. S. Senevirathne , C. M. Suwandaarachchi , Vathsala Wickramasinghe,".Building BPM Talent in Emerging Markets: A 10-Year Curriculum Development Journey.",BPM 2025,Spain,2025,
M. Hettiarachchi A. Wijekoon D. Weerasooriya I. Thennakoon S. Sirirathna T. Hiripitiya,".ERP IMPLEMENTATION 芒鈧�� OVERCOMING ISSUES LINKED WITH THE PROCUREMENT PROCESS.",International Conference on Business Research,福利在线看 of Morstuwa,2024,
Hettiarachchi, P.D.; Bandara, Wasana; Yapa, T. S. Dahanayake; Chukwudi, Ignatius; and Wijekoon, Amali.,".Developing Business Process Improvement Skills Using a Case Study of a Hospital Outpatient Department.",International Conference on Information Systems (ICIS),India,2023,
Wijekoon A., Salunke. S.,".Uncovering the Link from Customer Heterogeneity to Innovation-based Competitive Strategy.",Academy of Management Conference ,USA,2021,
Amali Wijekoon, Achini Ranaweera, Brett A.S. Martin,".Upcycling: a systematic review and research agenda.",Journal of Management History,,2025
Wijekoon, A., Salunke, S., & Athaide G. A.,".Customer heterogeneity and innovation-based competitive strategy: A review, synthesis, and research agenda.",Journal of Product Innovation Management ,38,2021
Wijekoon, A., & Galahitiyawe, N.,".Innovativeness of IT Entrepreneurial Firms: The Roles of Knowledge Management and Dynamic Innovation Capabilities.",Sri Lankan Journal of Management,21,2016
Other Details
